You can download training certificates for your whole facility directly from the Quizrr Dashboard. This gives you quick and reliable access to proof of training for everyone on your team.
You'll receive a zip file with certificates for all participants who completed training during the time period you select. Each certificate shows the participant's name or, if no name was entered, their employee ID. To have names on the certificates, participants need to enter their name correctly in the field during registration, before they start the training.
Follow the steps below to download the certificates.
Accessing the Team Management Page
Open your browser and go to the Quizrr Dashboard.
Log in with your account details.
Click your initials in the top right corner.
Select Team Management.
Note: If you have access to more than one account, choose the facility you want to review.
Selecting and downloading certificates
Click the button that says 'Download all certificates'. This opens a window where you'll choose what to download and which details to include.
Select the type of certificate you want to download. You can either choose to download all certificates for all employees in the selected time period, or for the facility.
Choose the program, which language you want the certificates in (you can either have them in English, or in the language the training was taken in), and the time period you want to view. Then click download.
The file will be saved to your computer as a zip file.
Note: Most certificates are available soon after a participant finishes training, and often appear immediately. In some cases it can take up to 48 hours. If a certificate is still missing after that, send us a message through the chat or contact us by email.
Tips for easy access
Make sure your browser allows downloads.
If a file does not open, refresh the page or try to download it again.
To find one person's certificate, search the zip file for their name or employee ID. The files are named after the participant's name or employee ID.
If you cannot find a certificate, check that the participant has completed all required modules in the Training Progress Report. See Keep track of your team's training status for more.
Common mistakes to avoid
Selecting the wrong time period when downloading.
Forgetting to choose the correct facility if you have access to more than one.
Participants not entering their name before they start training, which results in only their employee ID appearing on their certificate.
Trying to open the zip file before it has finished downloading.
If you've tried all of the above and still are having trouble downloading certificates, please send us a message through the chat or contact us at [email protected]. We're always happy to assist!