FAQs for tablet apps released up to 2024

Frequently asked questions and common issues

How to install/update our tablet training apps
You will need:  The tablet(s) that will be used for training To connect the tablet to a Wi-Fi network  Username and password provided by Quizrr (If you ...
Fri, 14 Jan, 2022 at 9:45 AM
Tablet specifications
In order to secure the functionality of the Quizrr applications, the tablet must fulfill the following minimum technical specifications: Operating syste...
Tue, 28 Sep, 2021 at 5:48 AM
Recommended tablet settings
Before you start training it is important that the date and time is set to the local time to ensure that the training timeline will be correct. How to c...
Mon, 26 Feb, 2024 at 12:27 PM
How to ensure a great training experience on tablets
Here is a list of tips to help you ensure a great training experience: Charge the tablets before starting training sessions Close all other running ap...
Fri, 14 Jan, 2022 at 3:29 AM
Can the Quizrr training be conducted on a large screen (like a presentation)?
There is no technical solution for this right now. The training is designed to be interactive and conducted on a tablet in small groups of 1-5 players. Trai...
Tue, 29 Oct, 2019 at 1:35 PM
I think the tablet is overheating, how can I avoid overheating it?
If a tablet is overheated, stop using it until it cools down. An overheated a tablet can turn off by itself. Sometimes the screen can also turn black, becom...
Mon, 2 Dec, 2019 at 3:30 PM
I can't login - For Chinese/Thailand/Bengal Market
Unable to login to the training app or portal? Tablet can show: "There was an error when logging in. Please check your credentials" or "e...
Fri, 14 Jan, 2022 at 8:18 AM
Where can I find my username/password?
Your username and password have been sent out in an introduction email (usually to the contact person at your brand or the factory implementation team).  T...
Mon, 2 Dec, 2019 at 3:27 PM
I am unable to synchronise training data
For the new apps: — After the tablet is linked to WiFi,Data synchronization will be uploaded automatically after the user completes any module, which also ...
Mon, 17 Jan, 2022 at 9:40 AM
The tablet training app was deleted/removed
If/when the training application has been deleted, it is easy to reinstall the application and you will get back to training in no time! All you have to do ...
Fri, 14 Jan, 2022 at 8:21 AM