Helpdesk

You will need:  The tablet(s) that will be used for training To connect the tablet to a Wi-Fi network  Username and password provided by Quizrr (If you ...

IMPORTANT INFORMATION FOR TRAINING: A learning module needs to be played to the end for the result to be counted. Make sure the person/group doesn’t quit ...

Here is a list of tips to help you ensure a great training experience: Charge the tablets before starting training sessions Close all other running ap...

There is no technical solution for this right now. The training is designed to be interactive and conducted on a tablet in small groups of 1-5 players. Trai...

If a tablet is overheated, stop using it until it cools down. An overheated tablet can turn off by itself. Sometimes the screen turn black, become slow or s...

After the tablet is linked to Wi-Fi, Data synchronization will be uploaded automatically after the user completes any module, which also means that all data...

If your app was deleted, it is easy to reinstall the application and you will get back to training in no time! All you have to do is reinstall the applicati...

Try these steps first: Make sure the tablet is not overheated (click here for a guide) Close all running applications on the tablet (click here for a gui...

Tablets can run slow or get stuck because of multiple reasons. The most common reason is overheating, here is a guide on how to check if it's overheated...

The first step is to check if the tablet is overheated (here is a guide). When you are sure the tablet is not overheating you can do a "forced restart&...