Try these steps first:

  • Make sure the tablet is not overheated (click here for a guide)
  • Close all running applications on the tablet (click here for a guide)
  • Restart the tablet by holding down the power button (the same button that is used to turn the screen on and off)

If the tablet is unresponsive you can find more help here

If you have bought your own tablets:

  • Check if your tablets meet the recommended minimum specifications found here
  • Update the training applications (click here for a guide)

Do you need additional help? Contact us by submitting a ticket here