Sometimes your training data may not appear on the dashboard immediately. This can happen mainly for two reasons:
The date filters on the dashboard do not include your training dates
Network delays while data is uploaded and processed
Follow the steps below to see your data.
Check your date filters
Sometimes you may stop seeing data that was visible before. This often happens because of the date filters in the dashboard.
Make sure the date range includes the days when your team completed the training
Adjust the filters if needed so they cover the correct training period
Note: Always check the date filters before refreshing the dashboard. Give the system a few minutes to update after training is completed. Avoid opening multiple tabs of the dashboard at the same time, since this can slow things down.
Check for network delays and refresh the dashboard
It can take some time for data to move from the tablets to the server, and then to the dashboard. If you recently completed training, wait a few minutes and then refresh the page.
Refresh the dashboard
Click Refresh in your browser
Wait a moment to see if the data appears
Hard refresh (reloads the page fully)
On PC: Press CTRL + F5
On Mac: Hold Shift and click Refresh, or press Cmd + Shift + R
Restart your browser
If refreshing doesn't help:
Close your browser completely
Open it again
Go to dashboard.quizrrapp.com
Sign in again to check your data
If your data is still missing after a few hours, send us a message through the chat or contact us at [email protected]. We're happy to help.