How do I contact Quizrr support?
The best way to get in contact with us is to submit a ticket. Submit a ticket by clicking here.
Thu, 14 Mar, 2024 at 2:14 PM
QR code scanning permissions
If the system automatically prompts and asks whether to open camera permission, please click "confirm", "open" and "allow".  ...
Thu, 14 Mar, 2024 at 3:11 PM
How can I view our training status/result?
You will find your training status and results on our Dashboard.  Please visit dashboard.quizrrapp.com and login. Do you need additional help? Contact ...
Thu, 14 Mar, 2024 at 3:12 PM
Can I see who has completed the training so far?
No, you cannot view who has completed training. All results presented are anonymous and can't be linked to a specific person. All personal data we colle...
Thu, 14 Mar, 2024 at 3:12 PM
How many and what tablets you should buy/use to train with Quizrr
We recommend buying your tablets from us: We provide brand new Android tablets with the training applications installed and ready to go! If you decid...
Thu, 14 Mar, 2024 at 2:24 PM
We synced new training data, why is the data not updated in the Dashboard?
Sometimes you might not see your data uploaded on the portal immediately. Quizrr's servers are hosted in Germany, due to the distance and potential netw...
Thu, 14 Mar, 2024 at 2:25 PM
Current app versions
A list of current versions of the Quizrr training solutions.  For the new app launched on App store: V 5.2.2 Kindly ensure that you have the most...
Mon, 13 May, 2024 at 6:21 AM
The download speed is slow
If you find that downloading the app or the training content is slow, it is necessary to check your internet connection. When downloading and scanning the Q...
Thu, 14 Mar, 2024 at 3:14 PM
Select preferred language from the start
When you open the app for the first time, find the language navigation bar highlighted within the red box in the image below. Place your finger on the navig...
Thu, 14 Mar, 2024 at 3:14 PM
Recommended tablet settings
Before you start training it is important that the date and time is set to the local time to ensure that the training timeline will be correct. How to c...
Thu, 14 Mar, 2024 at 2:52 PM