The first step is to check if the tablet is overheated (here is a guide). When you are sure the tablet is not overheating you can do a "forced restart" by holding power and volume down for at least 7 seconds and follow the instructions on screen. If the "forced restart" does not help or you run into the same problem again, the problem is probably hardware related. You can find additional information for hardware support below:
Additional information on Warranty for hardware related issues:
- All tablets provided by Quizrr are brand new and the tablets come with a warranty. For hardware support, please contact the tablet brand
- If you bought tablets on your own, please contact the tablet brand
Do you need additional help? Contact us by submitting a ticket here