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How do I update my account information?

No worries — mistakes happen, and we’re here to help you fix them.

Written by Sara Gabrielsson

You can update some information from your Quizrr dashboard. However, some changes need the account owner, and others need our support team.

Information you can update yourself

You can make changes on two pages:

  • Your Profile page

  • Your Team Management page

The account owner (the person who created your account) can edit more information than others.

Add or change the facility ID

  1. Sign in to your Quizrr dashboard.

  2. Click the profile icon with your initials in the upper right corner and select Team Management.

  3. Click the pencil icon next to the facility ID. If you haven't added one yet, click Add facility ID instead.

  4. Edit the facility ID and click save.

Add or change the number of employees

  1. Sign in to your Quizrr dashboard.

  2. Click the profile icon with your initials in the upper right corner and select Team Management.

  3. Click the pencil icon next to the Number of employees.

  4. Edit the number, or scroll to the bottom of the list and select Custom. If you select Custom, you'll be asked to enter the number of workers and the number of managers — you can put the full number in just one field if needed.

Add or change your name

  1. Sign in to your Quizrr dashboard.

  2. Click the profile icon with your initials in the upper right corner and select Profile.

  3. Click the Update account info button.

  4. Edit your name and click save.

Changes you'll need the support team's help with

Some changes can only be made by the Quizrr support team, so please contact us if:

  • You created a duplicate account by mistake

  • You need to change your facility name

  • You can't edit some details yourself

  • Information was added incorrectly and can't be corrected in the dashboard

We'll help you correct the information as soon as possible.

If anything's unclear, send us a message through the chat or contact us at [email protected]. We're happy to help.

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