Download and installation failure of the Android app

Modified on Thu, 14 Mar, 2024 at 3:03 PM

Ensure that your phone and browser have the permission to download and install apps from "Unknown sources" or "Unknown apps".  For this, you might need to: 

1. Go into phone settings, and into your apps to find the browser app you're using 

2. Search within app permissions or the advanced settings section 

3. Allow installation

*Please be aware that the screenshots provided below serve as general guides only. There can be slight differences in the settings and permission options across various smartphone brands and models. 

 

 

 

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