Skip to main content

Did you not receive your One-Time Password (OTP), or is it not working?

Here are some tips to help you troubleshoot.

S
Written by Sara Gabrielsson
Updated over a week ago

The OTP may take a few seconds to a minute to arrive in your mailbox. If you do not see the email in your inbox, please check your spam or junk folder.

Note: The email with your 6-digit One-Time Password (OTP) is titled "Your Quizrr verification code".

Each OTP is valid for 5 minutes. If more than 5 minutes have passed, please request a new one by selecting 'resend email'. If your OTP is still not working, you may have requested multiple codes. Please ensure you are entering the most recent one you received.

Did this answer your question?